Privacy Policy jutawanbett —
Your Personal Data Protection

Jutawanbett collects several categories of personal data depending on your activity on the platform. Below is a comprehensive summary:

Your personal data is collected through several key channels:

• Account registration: You provide basic information when registering a jutawanbett account, including your name, email and phone number.
• KYC Process: During identity verification, you will be asked to upload supporting documents to prove your identity and address.
• Financial transactions: Every time you make a deposit or submit a withdrawal request, information related to your financial account is securely recorded.
• Platform usage: Our system automatically records technical data such as IP address, device type, and usage patterns for security and service improvement purposes.
• Support communications: When you contact the jutawanbett support team via Live Chat or email, the content of those conversations is stored for reference and quality improvement purposes.
• Cookies and tracking technologies: The jutawanbett website uses essential cookies to ensure the platform functions correctly. Further details are outlined in Section 8.

Jutawanbett uses your personal data solely for legitimate and clearly stated purposes:

• Account management: Enabling you to log in, manage your account settings, and securely access all platform features.
• Identity verification (KYC): Verifying that you meet the minimum age requirement and comply with mandatory anti-money laundering (AML) regulations.
• Transaction processing: Processing deposits and withdrawals accurately, securely, and promptly to the correct account.
• Platform security: Detecting and preventing fraud, collusion, multi-account use, and any suspicious activity.
• Customer support: Providing effective assistance whenever you contact the jutawanbett support team.
• Legal compliance: Fulfilling reporting obligations to the relevant authorities when required by law.
• Product improvement: Analyzing usage data on an aggregated (not individual) basis to improve user experience and platform features.
• Marketing communications: Sending relevant promotional offers and updates — only with your consent. You can unsubscribe at any time.

Jutawanbett does not sell your personal data to any third party under any circumstances. However, there are limited situations where we need to share certain information with other parties to ensure the platform operates properly and remains compliant with the law:

• Payment providers: Transaction information that must be shared with banks or e-wallet providers to process your deposits and withdrawals. These providers are held to strict security standards.
• Game providers: Usernames and session IDs required by third-party game providers (such as Evolution Gaming, Pragmatic Play) to run games. Your full name and financial information are never shared.
• Legal authority: When required by court order, regulatory directive, or applicable legal compliance obligations, jutawanbett will disclose the necessary information.
• Technical services: Cloud and technical infrastructure providers that help operate the platform, bound by strict confidentiality agreements.

Jutawanbett continuously invests in security technologies and procedures to protect your personal data from unauthorised access, loss, misuse or disclosure:

• 256-bit SSL encryption: All data transmitted between your browser and jutawanbett's servers is encrypted using the latest TLS protocol. No one can read that data in transit.
• Two-factor authentication (2FA): An additional security layer for login that requires verification through your device — ensuring that even if your password is compromised, your account remains protected.
• Database encryption: Sensitive data in the jutawanbett database is stored in encrypted form, not as plain text.
• 24/7 monitoring: Our security system continuously monitors platform activity to detect any suspicious or unauthorised access attempts.
• Employee access controls: Only jutawanbett staff who require access to specific data to carry out their duties are permitted to do so. Access is governed by a strict need-to-know basis.
• Regular security testing: The jutawanbett platform undergoes regular penetration testing and security audits by independent third parties.

Jutawanbett retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal requirements:

• Active account data: Retained for as long as your account is active and for a specified period after account closure for legal compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax regulatory requirements.
• KYC documents: Retained for the duration of the active account and up to 5 years after account closure, subject to compliance requirements.
• Support communication logs: Retained for 2 years for quality control and dispute resolution purposes.
• Technical data and logs: Retained for 12 months for security and fraud detection purposes.

When data is no longer needed, it will be securely deleted or anonymised so that it can no longer be personally linked back to you.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by jutawanbett:

The jutawanbett platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a better experience. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login verification, session management and security. These cookies cannot be disabled without affecting your use of the platform.
• Performance cookies: Collecting information about how you use the platform (pages visited, time spent) to help us improve the user experience. All data is aggregated and anonymized.
• Preference cookies: Saving your preferences such as language, time zone, and display settings so you don't have to reconfigure them each time.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the jutawanbett platform.

Jutawanbett is a platform that exclusively for users aged 18 and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

Should we discover that data from a minor has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Any doubt about a user's age will be resolved through a strict age verification process.

Jutawanbett reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, the technologies we use, or applicable legal requirements.

When there are material changes, we will notify you via:

• A prominent notice on the jutawanbett homepage
• Email notification to all registered members
• In-platform notification after login

The updated policy will take effect within 14 days of the notification date, unless the changes are required by law and must take effect immediately. Your continued use of jutawanbett after the effective date constitutes your acceptance of the updated policy.